Penntek Warranty: Coverage Details

November 27, 2024

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Looking for a reliable concrete coating warranty? Here’s what you need to know:

  • Penntek Warranty: Offers a limited Lifetime of coverage for issues like UV damage, chipping, peeling, and manufacturing defects for residential coatings. However, it’s only transferable in the first year and focuses on spot repairs, not full replacements.
  • Croc Coatings Warranty: Provides lifetime protection for Penntek Evolution coatings (4x stronger than epoxy). It’s transferable within the first year and covers similar issues but is only available in North Idaho and Eastern Washington.

Quick Comparison:

Feature Penntek (Lifetime) Croc Coatings (Lifetime)
Duration Lifetime Lifetime
Transferable Yes, within 1 year Yes, within 1 year
Coverage UV damage, peeling, etc. UV damage, peeling, etc.
Region Availability Nationwide North Idaho, Eastern WA

Choose Penntek for nationwide availability or Croc Coatings for lifetime coverage if you’re in their service area. Always register your warranty within 30 days and maintain your surfaces to keep coverage active.

1. Details of Penntek‘s Warranty

Penntek

Let’s break down what you get with Penntek Industrial Coatings‘ warranty for concrete coating systems. While Croc Coatings offers lifetime coverage, Penntek also protects your investment for a lifetime after installation.

Here’s what you need to know: The warranty covers the original buyer, but after the first year, you can’t transfer it to someone else. What’s protected? Your coating is covered against:

  • UV damage (no yellowing or fading)
  • Chipping and peeling issues
  • Problems with the coating separating
  • Manufacturing defects
  • Performance issues

This protection works on all surfaces – inside, outside, walls, and floors.

But watch out – you can lose your warranty coverage if:

  • The surface wasn’t prepared or installed correctly
  • There’s damage from accidents or poor maintenance
  • Fire damages the coating (heat above 250°F)
  • The installation breaks local building codes
  • Someone gets hurt from slipping

Got a problem? Here’s what to do: Contact your contractor first. Penntek will check if your issue qualifies for new materials. Just remember – they’ll only replace materials for the problem area, not your entire surface.

Keep your warranty active:

  1. Save all your installation paperwork
  2. Register within 30 days of installation (this is a MUST)
  3. Clean and maintain your surface regularly
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2. Details of Croc Coatings‘ Warranty

Croc Coatings

Croc Coatings goes beyond the standard materials Penntek warranty by offering lifetime protection on their Penntek Evolution industrial coating system. Their coating, which is 4x stronger than epoxy, shields garage floors, patios, pool decks, and basements.

Duration

The warranty lasts for life and belongs to the original buyer. You can transfer it to someone else, but only within the first year of ownership. After that, it stays with you.

Coverage

Here’s what you’re protected against:

  • UV Protection: Your coating won’t change color from sun exposure (normal weathering aside)
  • Surface Protection: No peeling, blisters, chips, or separation beyond everyday wear
  • Color Stability: The coating keeps its color – no yellowing, fading, or breaking apart

This protection works on all surfaces, whether they’re flat or vertical, inside or outside.

What’s Not Covered

The warranty won’t help if:

  • You’ve damaged the surface (think pet scratches or knife marks)
  • The coating gets too hot (over 250°F) or catches fire
  • There’s smoke damage
  • The installation breaks local building rules
  • Someone slips and falls (though you can add grip enhancers)
  • The surface wasn’t prepped right or installed correctly

Making a Claim

If something goes wrong, call your contractor. They’ll fix, replace, or refund the problem spots – but they won’t redo areas that are still fine.

Both warranties pack a punch, but knowing exactly what they do (and don’t) cover helps you pick the right one for your needs.

Strengths and Weaknesses of Each Warranty

Let’s break down what you get (and don’t get) with Penntek and Croc Coatings warranties. Each has its own set of pros and cons that might affect your decision.

Penntek Warranty

Here’s what makes Penntek’s warranty stand out:

  • Lifetime protection against common issues like yellowing, fading, chipping, peeling, and delaminating
  • Coverage for both indoor and outdoor surfaces
  • Quality guarantee for life

But there are some limits to consider:

  • You can only transfer the warranty in the first year – not great if you’re planning to sell your home later
  • Won’t cover damage from accidents or poor maintenance
  • Only fixes the damaged spot, not the whole surface

Croc Coatings Warranty

The good stuff:

  • Never expires – it’s good for life
  • Uses their Penntek Evolution coating (4x tougher than epoxy)
  • Perfect for high-traffic areas and industrial use

The not-so-good stuff:

  • Only available in North Idaho and Eastern Washington
  • Must use their specific Penntek Evolution system
  • Doesn’t clearly state if they’ll fix spots or replace the whole surface
  • Same exclusions as Penntek for fire damage, neglect, etc.

Here’s a simple breakdown of how they compare:

Feature Penntek Croc Coatings
Duration Lifetime Lifetime
Can you transfer it? Yes, first year only Yes, first year only
What’s covered? All major issues All major issues
What’s not covered? Accidents, poor care Accidents, poor care
Fix type Spot repairs Not specified
Where can you get it? Anywhere in US North Idaho, Eastern WA only

Think about what matters most to you – maybe it’s having coverage that lasts forever, or perhaps you need a warranty that’s available in your area. Your choice might come down to where you live and how long you plan to stay in your home.

Final Thoughts on Choosing a Warranty

Let’s break down what matters when picking between Penntek’s lifetime warranty and Croc Coatings’ lifetime warranty.

Penntek’s lifetime warranty covers all the basics – yellowing, fading, chipping, peeling, and delaminating on different surfaces. But here’s the catch: you can only transfer it within the first year, and they focus on spot fixes rather than full replacements. Not ideal if you’re planning to sell your home down the road.

Croc Coatings’ lifetime warranty sounds great on paper, but there’s a big "IF" – you need to live in North Idaho or Eastern Washington to get it. Plus, they’re not super clear about how they handle repairs or replacements. On the flip side, Penntek brings their Evolution system to the table, which packs 4x more punch than epoxy – perfect if your floor takes a beating.

Here’s what it comes down to: If you’re in Croc Coatings’ backyard and want coverage that lasts forever, they’re your best bet. Everyone else? Penntek’s warranty is probably the way to go. Just remember to read the fine print, get your warranty registered right away, and take good care of your coating. Pick the warranty that matches what you need, and you’ll be set.

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